Grand Canyon University Quality & Efficiency of Patient Care Discussion
please respond to the following discussion post as a peer making a comment.
Scientifically valid and clinically relevant performance measures have the potential to significantly improve the quality and efficiency of patient care across the nation. The goal in assessing performance is to create a system that promotes the best clinical standards and ensures the highest quality of patient care through transparency, accountability, and credibility. Performance measurement aims to improve the quality of decisions made by all actors within the health system. One tool used to measure performance in healthcare is the Healthcare Effectiveness Data and Information Set (HEDIS), which is a widely used set of performance criteria in the healthcare industry, developed and maintained by the National Committee for Quality Assurance (NCQA). HEDIS is used by America’s healthcare providers and insurers to measure performance on important metrics of healthcare and service. Grand Canyon University Quality & Efficiency of Patient Care Discussion As many stakeholders use HEDIS data, HEDIS makes it possible to compare the performance of healthcare providers and insurance plans (Hechter et al., 2019). Health plans also use HEDIS results themselves to see where they need to focus their improvement efforts. The performance measurement tool that I am most familiar with is the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) standardized survey which investigates and collects data by surveying about the quality of healthcare provided by healthcare organizations. This survey mainly focuses on measures of patient satisfaction and perceived level of care. The results and the data collected from the HCAHPS acts as the measures of care provided by the healthcare organization and hence, make improvement in the quality of care given to the patient by enhancing the services and providing better facilities to their patients. These surveys are important because it is Medicare’s way of tying of patient satisfaction scores to hospital reimbursements. Grand Canyon University Quality & Efficiency of Patient Care Discussion
Hechter RC, Horberg MA, Weisner C, Campbell CI, Contreras R, Chen LH, Yarborough BJH, Lapham GT, Haller IV, Ahmedani BK, Binswanger IA, Kline-Simon AH, Satre DD (2019). Healthcare Effectiveness Data and Information Set (HEDIS) measures of alcohol and drug treatment initiation and engagement among people living with the human immunodeficiency virus (HIV) and patients without an HIV diagnosis. Subst Abus. 2019;40(3):302-310. doi: 10.1080/08897077.2019.1580239. Grand Canyon University Quality & Efficiency of Patient Care Discussion